Employment Relations Workshops

Simple to Complex Case Management – Performance Management: Getting it right!

The LASA Employment Relations team regularly receives request to draft and review letters for members on a range of employment relations topics.

From discussing with an employee their late arrival at work to termination of employment due to reasons relating to mandatory reporting, performance management is a difficult and time consuming issue for managers and supervisors to navigate. However, given the ramifications on the organisation of poor performance management and the need to demonstrate consistency, equity and fairness across the organisation in all dealings with staff, it pays to take the time to manage poor performance correctly.

Utilising interactive group discussions, case studies and role plays, this one day workshop will cover unfair dismissal and general protection laws, the importance of organisational policy in performance management, mediating employment obligations with Aged Care Act obligations and strategies and techniques relating to best practice performance management from simple to complex cases.

On completion of the workshop, attendees will have the skills and knowledge to confidently implement performance management processes for a range of issues that are common within the aged care sector. Attendees will also have the confidence to implement a robust process that can stand up in the Fair Work Commission in the event a termination decision is challenged.

This workshop is designed for any supervisory position that has people management responsibility within a facility such as Facility Managers and Director of Nursing or provides advice within the business in relation to performance management, such as Human Resources personnel.

Date: Friday, 31 March 2017
Time: 9:00am – 12:00pm
Presenter: LASA Employment Relations Team

Simple to Complex Case Management: Workplace Grievances and Complaints

Workplace grievances and complaints if left unmanaged can affect morale and organisational capability; therefore it is of crucial importance that Managers and Supervisors have the understanding and confidence to respond to a workplace matter as soon as it is brought to their attention.

This 3 hour workshop will provide attendees with an overview of what exactly is a grievance/ complaint and the various ways that an employee can raise a grievance/ complaint.

Whilst understanding that each employee and each matter is unique, this workshop will provide attendees with practical guidance as to how to most appropriately respond to a grievance or complaint, before working through a robust and fair investigation process to ensure that the matter is finalised in a prompt manner to minimise any adverse effects on the workplace.

As an employee can take an adverse action claim against an employer if they believe they have been treated unlawfully as a result of exercising a workplace right, such as raising a grievance or complaint, at the conclusion of this workshop, attendees will have a comprehensive understanding of how to respond to a workplace grievance/ complaint in such way that can be defended in front of an external body if needed.

This workshop has been developed for employers, managers, supervisors and team leaders who have the responsibility of managing and responding to staff grievances and complaints.

Date: Friday, 7 April 2017
Time: 9:00am – 12:00pm
Presenter:LASA Employment Relations Team

Letter Writing Workshop: Staff Letters

Requesting an employee to attend an interview to discuss performance concerns or providing an outcome to a complainant after a workplace investigation should not be a complicated process. However, it is an area that is regularly under the spotlight in decisions of the Fair Work Commission when assessing procedural fairness obligations as required under the Fair Work Act 2009 and an aspect of staff management that the LASA ER team frequently receives requests for assistance on.

This practical three hour Letter Writing Workshop has been developed to increase the confidence and knowledge of participants responsible for writing employee letters. This course will focus on when to write a letter, what to include in, and other considerations when drafting employee correspondence. This workshop has a specific focus on performance management and grievance handling correspondence, aligned to procedural fairness obligations of the Fair Work Act 2009 and decisions of the Fair Work Commission.

This workshop is designed for any supervisory position that has people management responsibility within a facility such as Human Resource staff, Facility Managers and Director of Nursing.

Date: Friday, 5 May 2017
Time: 9:00am – 12:00pm
Presenter:LASA Employment Relations Team

Simple to Complex Case Management – Personal/Carer’s Leave and Absences

Knowing how to respond when an employee advises they are unable to attend for work due to ill health can be an employment relations minefield.

Knowing what evidence can be requested by an employer and supplied by an employee when taking personal/carer’s leave, what interactions with an employee an employer should maintain during a period of short or extended sickness absence and when discussions about options to support an employee’s return to work or potential cessation of employment, requires careful and considered development of fair and reasonable procedures. To assist managers navigate the complicated area of sickness absence management, this three hour workshop has been developed to provide practical guidance, in line with case law and legislation, on the hot topic of personal/carer’s leave.

This workshop is designed for any supervisory position that has people management responsibility within a facility such as Human Resource staff, Facility Managers and Directors of Nursing.

Date: Friday, 2 June 2017
Time: 9:00am – 12:00pm
Presenter:LASA Employment Relations Team

ER Essentials

Employment relationships are governed by more than simply a contract of employment. Between the Fair Work Act 2009, the Fair Work Regulations 2009, Modern Awards and other pieces of legislation such as work health and safety, privacy, discrimination and workplace surveillance employers need to ensure they are constantly remaining up to date with changes in the Employment Relations space.

This half day workshop will look at the various pieces of legislation that influence the employment relationship, inclusive of National and State legislation and the avenues available to an employee if they believe they have been treated unfairly throughout the course of their employment. This workshop will also look at the aged care specific pieces of legislation that influence how managers respond to unique aged care specific situations, such as mandatory reporting incidents and National Criminal History Record Check concerns.

At the end of this workshop, attendees will have an increased knowledge of the instruments affecting employment in the aged care industry and how these instruments influence the responsibilities of employers and employees alike.

This workshop has been designed for business owners, HR Managers, senior managers and any member of staff who is required to have an understanding of current ER issues when managing staff.

Date: Friday, 9 June 2017
Time: 9:00am – 12:00pm
Presenter:LASA Employment Relations Team

Hiring Practices: Recruitment, Selection and Placement

An organisation is only as good as the people it employees, however recruiting, selecting and placing employees is a complex area fraught with difficulty. Poor recruitment practices can result in adverse action and discrimination claims, not to mention the time and resources costs as a result of a poorly selected candidate.

Utilising interactive group discussions, case studies and role plays, this one day workshop will look at the employment, discrimination and privacy legislation underpinning every recruitment decision as well as provide information relating to pre-employment checks for the Aged Care sector and other considerations relating to recruitment, selection, and placement such as contracts, induction and probationary periods.

On completion of the workshop, attendees will have the skills and knowledge to confidently implement recruitment, selection and placement programs within their organisation that are compliant with the organisation’s legislative obligations.

This workshop is designed for anyone within an organisation that has responsibility for recruiting and selecting candidates for employment or providing advice to their business on recruitment and selection programs.

Date: Friday, 30 June 2017
Time: 9:00am – 12:00pm
Presenter:LASA Employment Relations Team